Privacy Policy

1. Information we collect

Miami SEO Company collects two categories of information: information you provide directly and information collected automatically when you visit miamiseocompany.net.

Information you provide directly

• Contact information: name, email address, company name, website URL, and phone number submitted through contact forms or scheduled inquiry calls.
• Business information: project details, marketing budget, and Miami SEO service interests submitted through inquiry forms.
• Audit request information: billing details, marketing goals, and payment information submitted by active clients.
• Communication content: messages and emails sent to Jobin John or other team members via email, phone, or scheduled Zoom calls.

Information collected automatically

• Usage data: IP address, browser type, device type, operating system, and approximate geolocation.
• Behavior data: pages visited on each page, referring URL, exit pages, and click behavior on the site.
• Search queries: internal searches used to find content through Google or other search engines.
• Cookies and similar tracking technologies: as described in section 3.

2. How we use information

Miami SEO Company uses collected information for the following purposes only:

• Responding to inquiries, discovery call requests, and free Miami SEO audit submissions within 4 business hours.
• Delivering contracted Miami SEO services, sending monthly performance reports, and processing payments for active retainer clients.
• Improving the website, measuring traffic patterns through Google Analytics 4, and tracking Search Console performance.
• Sending occasional service-related updates to active clients (no marketing email lists or third-party promotions).
• Detecting fraud, preventing abuse, and protecting the security of the site and client data.
• Complying with legal obligations under Florida law and applicable US federal law.

3. Cookies and tracking technologies

The site uses cookies and similar tracking technologies to measure visitor behavior, attribute traffic sources, and improve user experience. Tracking tools used on miamiseocompany.net include the following:

• Google Analytics 4 (GA4): tracks page views, session duration, and user paths through the site for aggregate traffic analysis.
• Google Search Console: attributes organic search clicks, queries, and impressions for Miami SEO performance measurement.
• CallRail: tracks phone calls originating from the website for client conversion attribution.
• Squarespace platform cookies: the underlying website platform sets functional cookies for site operation.

You can disable cookies through your browser settings. Disabling cookies may limit some site functionality but does not prevent access to the site.

4. Third-party services we use

Miami SEO Company uses the following third-party services to operate the site and deliver Miami SEO audits. Each service has its own privacy policy that applies to data processed through that service:

• Squarespace: website hosting and content management. See squarespace.com/privacy.
• Google Analytics, Search Console, Business Profile: SEO data. See policies.google.com/privacy.
• Formspree: contact form submission processing. See formspree.io/legal/privacy-notice.
• Calendly: discovery call scheduling. See calendly.com/privacy.
• CallRail: phone call attribution tracking. See callrail.com/legal/privacy-notice.
• Stripe: payment processing for active retainer clients. See stripe.com/privacy.

5. Data sharing and selling

Miami SEO Company does not sell, rent, lease, or otherwise transfer your personal information to third parties for marketing purposes.

Information may be shared in 3 specific circumstances:

• Service providers: third parties listed in section 4 that process data on our behalf to operate the site or deliver Miami SEO audits.
• Legal compliance: when required by Florida law, US federal law, court order, or legal process to protect the rights, property, or safety of Miami SEO Company or its clients.
• Business transfers: in the event of merger, acquisition, or sale of business assets, with reasonable notice provided to affected parties.

6. Data security

Miami SEO Company applies reasonable administrative, technical, and physical safeguards to protect your information collected through miamiseocompany.net. Safeguards include HTTPS encryption across the entire site, secure authentication for client portals, limited internal access on a need-to-know basis, and vetted third-party service providers with documented security practices.

No website or method of electronic storage is 100 percent secure. While Miami SEO Company works to protect your information, it cannot guarantee absolute security. Clients are responsible for keeping their account credentials confidential and notifying Miami SEO Company of any suspected unauthorized access at care@miamiseocompany.net.

7. Your rights (CCPA + GDPR)

Depending on your jurisdiction, you may have specific rights regarding your personal information.

California residents (CCPA)

• Right to know what personal information is collected and how it is used.
• Right to delete personal information held by Miami SEO Company.
• Right to opt out of the sale of personal information (Miami SEO Company does not sell personal information).
• Right to non-discrimination for exercising CCPA rights.

European Economic Area residents (GDPR)

• Right to access, rectify, or erase your personal data.
• Right to restrict or object to processing of your personal data.
• Right to data portability for data you have provided.
• Right to withdraw consent at any time where processing is based on consent.
• Right to lodge a complaint with a supervisory authority in your country of residence.

To exercise any of these rights, email care@miamiseocompany.net with the subject line "Privacy Rights Request" and verification of your identity. Requests are answered within 30 days.

8. Children's privacy (COPPA)

The miamiseocompany.net site is not directed to children under 13 years of age and Miami SEO Company does not knowingly collect personal information from children under 13. In compliance with the Children's Online Privacy Protection Act (COPPA), if we learn that we have collected personal information from a child under 13 without parental consent, we delete that information promptly. Parents or guardians who believe a child has submitted personal information can email care@miamiseocompany.net for prompt deletion.

9. International users

Miami SEO Company is based in Miami, Florida, United States. The site and services are hosted on infrastructure located in the United States. If you access the site from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States, which may have different data protection laws than your country of residence. By using the site, you consent to this transfer and processing.

10. Changes to this policy

Miami SEO Company may update this Privacy Policy from time to time to reflect changes in our practices, services, third-party tools, or legal requirements. The "Last Updated" date at the top of this page shows when the policy was most recently revised. Material changes will be communicated to active clients by email and prominently displayed on the site for 30 days. Continued use of the site after changes constitutes acceptance of the updated policy.