Terms of Service

1. Acceptance of terms

By accessing miamiseocompany.net or engaging Miami SEO Company services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any portion of these terms, you should discontinue use of the website and decline to engage our services.

These terms apply to all visitors, prospective clients, active clients, and former clients of Miami SEO Company. Additional terms may apply to specific services or active retainer engagements through signed Statement of Work (SOW) agreements that supplement these terms.

2. Services description

Miami SEO Company provides Miami search engine optimization services through 3 monthly retainer tiers and a la carte projects. The current Miami SEO service catalog includes:

• Local Spotlight ($1,500/month): single-location Local SEO and Google Business Profile optimization.
• Growth Engine ($3,000/month): mid-sized Miami SEO campaign with Local SEO, content marketing, and link building.
• Authority Engine ($5,000+/month): full Miami SEO program with custom strategy across all service areas.
• A la carte projects: SEO audits ($1,500), schema markup ($2,000), GBP-only management ($750/month), bilingual SEO ($750/month).

Current pricing is published at miamiseocompany.net/miami-seo-pricing. Custom enterprise pricing is available on request through scheduled discovery calls with Jobin John.

3. Service plans and billing

Monthly retainer billing

• Monthly retainers are billed in advance on the same calendar day each month based on the agreement start date.
• Payment is processed via Stripe credit card or ACH bank transfer.
• Invoices are sent 7 days before each billing cycle with payment due within 14 calendar days of invoice date.
• Failure to pay within 30 days of the invoice date may result in service suspension until the account is brought current.

A la carte project billing

• Project-based work (audits, schema markup, one-time builds) requires 50 percent payment at engagement start and 50 percent at project completion.
• Project deliverables remain the property of Miami SEO Company until final payment is received in full.
• Rush delivery fees may apply for projects requiring completion in under 14 business days.

4. 30-day money-back guarantee

The 30-day money-back guarantee applies to monthly retainer engagements only. A la carte projects (audits, schema markup, one-time builds) are not eligible for this guarantee. The guarantee covers the first 30 days from the engagement start date and does not apply to subsequent billing cycles.

5. Client responsibilities

Active Miami SEO Company clients are responsible for providing the following to support effective Miami SEO service delivery:

• Timely access to website CMS, Google Analytics, Google Search Console, Google Business Profile, and other relevant Miami SEO accounts.
• Approval of content drafts, technical recommendations, and link-building targets within 7 business days of submission.
• Timely payment of monthly invoices according to the agreed-upon billing terms.
• Honest disclosure of any current or past Miami SEO services, penalties, or manual actions affecting the website.
• Notification of business changes that affect Miami SEO strategy, including new services, new locations, rebrands, or domain changes.

6. Intellectual property

Deliverables produced for active clients (content, schema markup, technical implementations, audit reports, citation lists, monthly performance reports) become the property of the client upon final payment for the work product. Clients receive full rights to use, modify, and republish all deliverables produced for them.

The Miami SEO Company brand, The Flamingo Method methodology name, the miamiseocompany.net website design, custom CSS code, proprietary audit templates, and internal training materials remain the intellectual property of Miami SEO Company. These materials may not be copied, redistributed, or resold without express written permission from Jobin John.

7. Confidentiality

Both parties agree to maintain confidentiality of information shared during the course of the Miami SEO engagement. Confidential information includes business strategies, financial information, client lists, internal processes, password credentials, and any information marked as confidential.

Miami SEO Company will not disclose client information, performance data, or business details to third parties without written client consent, except as required to deliver contracted services through approved third-party tools listed in our Privacy Policy.

Clients agree not to publicly disclose Miami SEO Company internal processes, proprietary tools, audit methodologies, or pricing details to competitors or in public forums without written permission from Jobin John.

8. Limitation of liability

Miami SEO Company services are provided "as is" without warranties of any kind, express or implied. While Miami SEO Company applies industry best practices and has a track record of measurable Miami SEO results, no SEO agency can guarantee specific rankings, traffic numbers, or revenue outcomes due to factors outside our control including Google algorithm updates, competitor actions, and market conditions.

Miami SEO Company's total liability for any claim related to services provided is limited to the amount paid by the client for services in the 90 calendar days preceding the claim. Miami SEO Company is not liable for indirect, incidental, consequential, or punitive damages including lost profits, lost data, or business interruption.

9. Termination

Termination by client

Active clients may terminate monthly retainer agreements at any time with 30 days written notice via email to care@miamiseocompany.net. Services continue through the end of the current billing cycle plus the 30-day notice period. No refunds are issued for monthly retainer payments after the initial 30-day money-back guarantee period.

Termination by Miami SEO Company

Miami SEO Company reserves the right to terminate service agreements with 30 days written notice for any reason, or immediately for cause. Cause for immediate termination includes non-payment of invoices beyond 60 days, breach of confidentiality, illegal activity, or behavior that creates a hostile working relationship.

10. Dispute resolution

The parties agree to first attempt resolution of any dispute through good-faith negotiation between Jobin John and the client's primary point of contact. If direct negotiation fails to resolve the dispute within 30 days, both parties agree to non-binding mediation through a mutually agreed mediator in Miami-Dade County, Florida, before pursuing legal action.

If mediation fails to resolve the dispute, both parties consent to binding arbitration through the American Arbitration Association under its Commercial Arbitration Rules. Arbitration takes place in Miami-Dade County, Florida, and the prevailing party is entitled to recover reasonable attorney fees and costs.

11. Governing law

These Terms of Service are governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Any legal action arising from these terms is subject to the exclusive jurisdiction of state and federal courts located in Miami-Dade County, Florida.

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions remain in full force and effect. Miami SEO Company's failure to enforce any provision does not constitute a waiver of that provision or any other provision.

12. Changes to these terms

Miami SEO Company may update these Terms of Service from time to time to reflect changes in our services, pricing, third-party tools, or legal requirements. The "Last Updated" date at the top of this page shows when the terms were most recently revised. Material changes will be communicated to active clients by email with at least 30 days notice. Continued use of the website or services after changes constitutes acceptance of the updated terms.